Inlaks, an ICT infrastructure and systems integrator, has partnered with Zenith Pension Custodian Limited (ZPC) to deliver seamless digital financial solutions to their numerous clients.
The partnership has given rise to the successful completion of upgrading Zenith Pension Custodian Limited’s (ZPC) System to Temenos Release 24 (R24), marking a significant milestone in the company’s digital transformation journey.
Olufemi Muraino, executive director at Inlaks, speaking on the success of the project, said, “Inlaks is committed to empowering financial institutions with advanced technology solutions. Our collaboration with ZPC underscores our dedication to delivering seamless digital transformation, and we are proud to have played a key role in their journey towards operational excellence.”
Similarly, Jonathan Shalomi, director of services business at Inlaks, said, “The successful upgrade of Temenos Transact for Zenith Pensions Custodian Limited highlights our expertise in implementing robust system solutions that enhance performance, security, and scalability.
This upgrade will enhance service delivery, streamline operations, ensure the production of accurate and reliable financial statements, and facilitate a modern and scalable framework to improve customer satisfaction.
The upgrade encompassed local routine conversion with the upgraded system, report compatibility, comprehensive testing and Knowledge Transfer as well as post-upgrade support.
The four-month project progressed through various stages, including initiation, familiarisation, technical upgrades, user acceptance testing (UAT), and training.
The go-live was achieved ahead of schedule, reinforcing Inlaks’ commitment to delivering excellence. Inlaks’ engagement also involved system and business analysis to assess operational pain points and identify optimal solutions, solution design, testing and integration, and post-go-live support.
This milestone further establishes our reputation as a trusted Temenos implementation partner, ensuring financial institutions can adapt seamlessly to evolving industry demands while optimising service delivery.”
The upgrade has resulted in significant improvements, including enhanced operational efficiency with advanced system capabilities, improved customer experience, seamless transition and a future-ready system that positions ZPC for long-term growth.
This implementation further solidifies Inlaks’ reputation as a trusted partner in the banking and financial services sector, leveraging innovative solutions to drive efficiency, enhance service delivery, and future-proof organisations.
